To close your account you need to complete a closure form and an earnings deduction form. They are available to download from our website and …
Can I remain a member if I retire?
Yes, our Common Bond allows those who retire from their job within the transport industry to continue in membership if they wish.
What happens if I change job?
If you change employers, we ask that you let us know as soon as possible. If you are moving within the transport industry, there is …
Can my family members join?
If members of your family work within our Common Bond too, then they can certainly apply to join the Transport Credit Union.
Can I get a printed statement?
You can request a statement at any time however you will receive an annual statement at the beginning of the year, along with your Annual …
Can I access my accounts online?
Yes. We pride ourselves in providing members with one-to-one account enquiries by telephone or email and this service will continue, however you can now view …
How do I change my Next of Kin Nomination?
It is very important to keep your next of kin nomination up to date, as it is effectively a legal document the Credit Union will …
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Do I have any insurance?
You do not have any insurance policy through the Transport Credit Union, however all members are afforded a free life insurance benefit. While you are …
How can I update my details or make changes to my account?
You may be able to make some of the changes through our online forms here. If you need to update things like your address or …
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How are payments made to the Transport Credit Union?
Your employer will deduct the amount instructed by you, from your wage each week, fortnight or month. Payroll deduction does not require anything further from …
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