Yes. We pride ourselves in providing members with one-to-one account enquiries by telephone or email and this service will continue, however you can now view …
How do I change my Next of Kin Nomination?
It is very important to keep your next of kin nomination up to date, as it is effectively a legal document the Credit Union will …
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Do I have any insurance?
You do not have any insurance policy through the Transport Credit Union, however all members are afforded a free life insurance benefit. While you are …
How can I update my details or make changes to my account?
You may be able to make some of the changes through our online forms here. If you need to update things like your address or …
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How are payments made to the Transport Credit Union?
Your employer will deduct the amount instructed by you, from your wage each week, fortnight or month. Payroll deduction does not require anything further from …
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Why do I need to provide identification and proof of address?
Along with other financial institutions like your bank, we are required by law to hold proof of who you are. The law stipulates that we …
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Is it free to join?
Yes. Due to your employer providing free payroll facility all we ask is that you maintain a minimum payment of £5 per week into your …
Who can join the Transport Credit Union?
You can apply to become a member if you work within the transport industry, for one of our named employers listed here. If you do …
Is the Transport Credit Union a regulated financial firm?
Yes, the Transport Credit Union is regulated and authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.